Talent Tribute: Lorena Salcido

Our Talent Tribute Monthly Feature is designed to celebrate the phenomenal staff that serve our Members.

Before becoming one of the first friendly faces someone sees when coming to VALLEYLIFE’s main campus, Lorena had built a strong 15-year career for herself in corporate administrative world. Early in her career, she had the opportunity to explore the mortgage and credit card financial services fields but eventually found herself pulled towards the mission driven work of the nonprofit industry.

Since joining VALLEYLIFE in 2014, Lorena brought her skills and commitment to service to her roles of the Front Office Receptionist and Finance Clerk. She plays a key role in the daily operations of the organization by supporting both the front desk and the Accounting Department. Her position allows her to blend her administrative experience with her passion for helping others, ensuring that Members, staff, and visitors feel supported from the moment they arrive.

Outside of VALLEYLIFE, Lorena has built a warm and joyful home with her husband of 24 years, Mario. Together, they care for seven rescue dogs — Snookie, Bunny, Scooby, Sophie, Mickey, Wolfie, and Zoey — each one a cherished member of their family. Her love for animals is at the heart of who she is. Lorena is deeply committed to rescuing and fostering neglected or homeless animals, providing them with compassion, safety, and the opportunity to thrive.

As a proud Phoenix native, Lorena enjoys spending her free time in nature, on road trips, camping, practicing her photography, astronomy, and peaceful evenings with her family and pets. She especially looks forward to the fall and winter seasons, embracing the cozy atmosphere and festive celebrations with loved ones.

After asking her a few questions, here is what Lorena had to say about her VALLEYLIFE experience.

1. How would you describe your ideal day at VALLEYLIFE?

My ideal day at VALLEYLIFE is to greet everyone that walks through the door with a genuine smile and make them feel welcome and comfortable. My goal every day is to maintain a cheerful outlook at work, prioritize and finish tasks, and maintain excellent communication with my colleagues.

2. What has your time at VALLEYLIFE taught you over the years?

My time at VALLEYLIFE over the years has taught me that the services we provide for our community with developmental disabilities are crucial. Our services enhance the quality of life of our members and give them a sense of purpose that positively impacts their mental health and well-being. It also provides peace of mind for their families and loved ones.

3. Can you tell us what you enjoy most about interacting with Members?

What I enjoy most about interacting with members is their resilience and positive outlook on life. I especially enjoy seeing their smiling faces and how excited they are at our yearly festivities such as Springfest, Oktoberfest and our Holiday Party.

4. What skills or qualities do you think are most important for success in your position?

The skills and qualities that I think are most important for success in my position are empathy, the ability to have a positive attitude, excellent communication skills, interpersonal skills, multitasking skills, having the ability to prioritize tasks, and being able to be a good collaborator.

5. Lastly, what do you hope to accomplish or learn in your future at VALLEYLIFE?

I am eager to continue learning within the accounting department to provide further support as needed as well as continue to enhance my skills.